Shipping & Service Policy

Shipping & Service Policy

Last Updated: 4/12/2026

This Shipping and Service Policy outlines the terms and conditions related to order processing, delivery, and services provided by AHAB Traders (“we,” “our,” or “us”).

By placing an order with us, you agree to the terms stated in this policy.

1. Order Processing

  • All orders are processed within 1–3 business days after confirmation
  • Orders are not processed on Sundays or public holidays
  • In case of high demand, processing time may be slightly delayed

2. Shipping Methods

We deliver orders through reliable courier services across Pakistan. Shipping methods and courier partners are selected based on location and availability.

3. Delivery Time

Estimated delivery times are as follows:

  • Major cities: 7–9 business days
  • Other areas: 9–12 business days

Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, public holidays, or emergency situations.

4. Shipping Charges

  • Shipping charges will be calculated at checkout or communicated at the time of order
  • We may offer free delivery on selected products or promotional offers

5. Order Tracking

  • You may receive a tracking number via SMS or call (if applicable)
  • Customers can contact us for order status updates

6. Failed Delivery

If a delivery attempt fails due to:

  • Incorrect address
  • Customer unavailability

We reserve the right to:

  • Reattempt delivery, or
  • Cancel the order after multiple failed attempts

Additional delivery charges may apply for re-delivery attempts.

7. Service Availability

  • Our services are currently available within Pakistan only
  • We reserve the right to refuse service to any location due to operational limitations

8. Delays and Liability

While we aim to deliver within the estimated time, AHAB Traders is not responsible for delays caused by:

  • Courier companies
  • Natural events or unforeseen circumstances

However, we will assist customers in resolving delivery-related issues where possible.

9. Customer Responsibility

Customers are responsible for:

  • Providing accurate shipping details
  • Being available to receive the order

We are not responsible for issues arising from incorrect information provided by the customer.

10. Changes to This Policy

AHAB Traders reserves the right to update this Shipping and Service Policy at any time. Changes will be effective immediately upon posting on the website.

11. Contact Information

For any shipping or service-related inquiries, please contact us at:

  • Email: ahabtraders@gmail.com